Privacy Policy

1. Who We Are

OxxO Pro is a technology consulting practice operated by Iñaki Cormenzana Méndez, based in Tucumán, Argentina. We provide AI automation, product development, and technical consulting services.

Contact: inaki@oxxopro.com

2. Data We Collect

We collect the minimum data necessary to provide our services:

• Contact information you provide voluntarily: name, email, phone number, company name.
• Messages you send via our contact form, WhatsApp, or email.
• Technical data collected automatically: IP address, browser type, pages visited, referring URL. This is collected via Vercel Analytics and is anonymized.

We do not use cookies for tracking. We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Use Your Data

• To respond to your inquiries and provide our services.
• To communicate project updates, deliverables, and invoices.
• To improve our website and services based on anonymized usage data.

4. AI-Assisted Communication

Some initial responses on our communication channels may be assisted by artificial intelligence. AI-assisted messages are used to provide faster response times and classify inquiries. A human team member reviews and handles all substantive conversations.

5. Data Storage and Security

Your data is stored on secure, encrypted servers. We use industry-standard security measures to protect your information. Project data is handled according to individual client agreements.

6. Third-Party Services

We use the following third-party services:

• Vercel — website hosting and anonymized analytics.
• WhatsApp (Meta) — messaging, subject to WhatsApp's Privacy Policy.
• Google Workspace — email and document management.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• File a complaint with the Argentine data protection authority (AAIP).

To exercise any of these rights, contact us at inaki@oxxopro.com.

8. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Contact messages are retained for up to 24 months. Project data is retained according to individual client agreements.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.